How will my order be delivered?
Orders are delivered based on the assumption that you are able to accept the goods, and have suitable mechanical offloading facilities, or for smaller items the ability and willingness to manually offload the goods yourself.
For some orders, delivery may be made by curtain sided or articulated lorries - if delivery to your address means our vehicles encountering restricted access, please let us know under ‘special instructions’. This includes double yellow lines, red routes, narrow lanes, steep hills, low bridges, and width or weight restricted roads & bridges. If you do not inform us of these, we reserve the right to charge for failed deliveries.
Some orders may require several different deliveries; however, you will only pay one delivery charge.